Monday, January 11, 2010

B of A Wierdness

The ongoing adventure with Bank of America and our Health Savings Account (HSA) continues. At the end of the year the BofA suddenly decided it needed "receipts" for about a third of the charges it had paid on the credit card that we use to charge medical expenses to our HSA, some of those expenses going back to May and June. It turned out the "receipts" they needed were actually the medical invoices, proving the medical nature and insurability of the expense. Most of them were actually copays on medical bills paid by our health insurance, and I outfoxed them; I had all of the bills so, they could not back charge us any of the amounts.

Now they show a negative balance on the account, which is a little weird in itself, but the reason for that negative amount is really weird. The amount they show as paid out is the amount that we "elected," so the balance should be zero, but the amount they show as "elected" is $230.88 less than that, so it shows them as having overpaid by that amount.

B of A is incompetent, or corrupt, or both.

1 comment:

  1. I vote both... had BofA many years ago and didn't like them then, and I don't see any reason to now.